United States Shipping

Most orders ship out of our warehouse within 48 business hours. Standard domestic shipping takes about 2-7 business days for package delivery.

Where do orders ship from? 

We ship from the U.S.  

STANDARD SHIPPING RATES:

Method	Cost	In-Transit Time
Standard Domestic Shipping (USA Orders)	$5.99	2 - 7 Business Days

 
LOST ORDERS OR TRACKING ISSUES

• An order is considered lost if tracking never confirms package status as "delivered"
• If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days, then orders may be considered lost and a claim will need to be made

How many days following the last tracking update should I file my claim?

• Domestic orders - 5 days

Claims for orders lost-in-transit must be filed no later than 30 days from the last available tracking update. 

 STOLEN ORDERS

• An order is considered stolen if tracking confirms package status as "delivered," but not received
• Route asks that you wait 5 days from the day your package status was marked delivered before reaching out and filing your claim

Claims for stolen orders must be filed within 15 days from the date your package was marked delivered.

Visit Route's FAQs to learn more.